Privacy Policy

At RideLens, we value the privacy and security of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products. By using our website or services, you consent to the practices described in this policy.

 

1. Information We Collect

We collect personal information from you when you make a purchase, create an account, or interact with our website. The types of personal information we may collect include:

• Personal Identifiers: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Credit card or other payment method details (processed securely by third-party providers).
• Order Information: Product purchases, preferences, and order history.
• Usage Data: Information about how you interact with our website (e.g., browser type, IP address, pages visited).
• Health Information (if applicable): If you submit a prescription for glasses, we may collect relevant health details (e.g., prescription strength, eye condition).

2. How We Use Your Information

We use the information we collect to provide you with a better customer experience and fulfill our services. Specifically, we use your data for:

• Processing orders and payments
• Shipping products to your specified address
• Customer support and communication
• Personalizing your experience on our website
• Improving our products and services
• Sending promotional offers or updates (only if you’ve opted in)
• Complying with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners or service providers who help us deliver our services, such as:

• Payment processors to securely process payments
• Shipping companies to fulfill orders
• Marketing and advertising services (only if you’ve opted in to receive promotional content)
• Legal authorities if required by law or to protect our rights.

We ensure that these third parties comply with privacy and data protection standards.

 

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes using secure encryption methods and industry-standard practices to safeguard your data. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

 

5. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or incomplete information.
• Delete your account or opt out of marketing communications at any time.
• Withdraw consent for processing your information (if applicable).
• Request information about how we process your personal data.
• To exercise these rights, please contact us at hello@ridelens.bike.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze website traffic and remember your preferences. You can choose to disable cookies in your browser settings, but this may limit some features of the website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

RideLens
Email:hello@ridelens.bike
Phone: 737-291-7642